WE'RE IN THIS TOGETHERFor the health and safety of our community.
We understand that the recent news and uncertainty surrounding the Novel Coronavirus (COVID-19) situation may have caused you to delay or re-think your automotive purchasing or vehicle servicing plans. From all of us here at INFINITI of ONTARIO, we would like to reassure you, we are actively monitoring the situation regarding the spread of COVID-19, and are following the protocols issued by governmental authorities and local agencies. These include enhanced cleaning protocols, implementation of work from home plans to reduce health risks. In addition, we have also increased the cleaning protocols for high frequency guest touch-points surfaces and implemented Store-to-Door Delivery with COVID-19 sanitary protocols.
We encourage you to utilize the following guidelines:
For Vehicle Service:
Service Department is open with reduced hours of operation. We recommend you make an appointment. Please call: (877) 534-9039 or click on this Schedule Service link to arrange an appointment. When dropping off your vehicle, please have a prearranged personal ride home. Please try to avoid staying in the waiting room during the time your vehicle is being serviced. Our service advisors will contact you when your vehicle is ready to be picked-up.
If you require a loaner car, please call: (877) 534-9039 and ask for the Loan Car Coordinator to make your reservation and schedule your service appointment. (Courtesy Loaner vehicles are limited and subject to availability)
For Parts Purchase:
Please call: (877) 534-9039 or click on this Order Parts link to place your order. Our parts advisors will contact you when your order is ready to be picked-up.
At INFINITI of ONTARIO, we understand you may have cash-flow concerns, that could affect your decision to schedule needed vehicle maintenance. That is why we offer flexible monthly payments for parts purchases as well as service work through our partnership with Sunbit.
For Vehicle Purchase or Lease:
Please begin the process by Searching our inventory for the vehicle you are interested in. At any time during the process, if you have a question, please call: (877) 534-9034, our managers are standing by to answer ANY questions, and walk you through our online process that offers Store-to-Door Delivery with COVID-19 sanitary protocols.
In addition, INFINITI is offering special APR financing** for well qualified buyers on new 2021 & 2022 INFINITI models.
INFINITI of ONTARIO is here for you.
Our dealership will remain open, so that we can continue to provide customer support with the least amount of disruption possible.We are invested in the health and safety of the communities we are fortunate enough to be a part of. We are always stronger together and we look forward to working through this situation with you.
Sincerely, Cordy Cerami General Manager INFINITI of ONTARIO
** "Special APR offer valid on new and unregistered 2021 INFINITI Q50 Models from 01/05/2021 through 09/30/2021, to well qualified buyers on approved credit by INFINITI Financial Services through participating dealers. Must take new retail delivery on vehicle from dealer stock by 09/30/2021. Not all buyers may qualify. Higher rates apply for buyers with lower credit ratings. Example for 2021 Q50 ( Example VIN# MM707738) : 10% down payment. $14.89 per $1,000 financed for 72 months. Dealers set actual prices. See your INFINITI dealer for details. Ends 09/30/2021.”

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